1. You have just been appointed manager and asked to turn the following situation around:
The employees have a terrible work situation. They work in an old, run-down building with an antiquated heating system. The work itself is tedious and the supervisor is rarely available and only shows up to give reprimands for production shortfalls. Nobody has received a promotion in two years. The work is boring, repetitious, and unrewarding. You are trying to improve this situation with the help of Herzberg’s two-factor theory.
A) You decide that your first job should be to improve the hygiene factors. Of the details listed above, which would you consider a hygiene factors (list them)? And if you change hygiene factors, how could that affect the employee?
B) You know what to tackle the motivation factors. Of the details listed above, which would you consider motivation factors (list them)? And if you change motivation factors, how could that affect the employees?