Part One: Review the draft of your problem from Week 1.

There are two parts to this assignment as follows:

Part One:

  1. Review the draft of your problem from Week 1.
  2. Develop a fishbone diagram outlining the related causes and effects of your problem, based upon your readings for this week.

Note: You may use Microsoft Word, PowerPoint, or Excel, or any of the software tools introduced in the Week 1 Preparation object to build your fishbone diagram.

  1. Make a record of your key findings you obtained by developing the fishbone diagram and placing them in a maximum 1-page document.

Note: Access and view the multimedia presentation Cause and Effect: Fishbone Diagramming for guidance in your work.

Part Two:

  1. Review the draft of the problem statement you developed in Week 1.
  2. Write a 2- to 3-page paper in which you include the following elements:
  • Problem Statement Testing: Test your problem statement by using the following five problem restatement techniques by Jones (1998).
  • Why Ask Why: Review the original problem, ask why again and then answering that question, again asking why, and so on. (What’s at the bottom of the problem, underlying everything?)
  • Redirection: Change the overall focus of the problem. (What does it look like from another perspective?)
  • Broadening the Focus: Restate the problem in a larger context. (How is the problem part of the bigger picture?)
  • 180 Degree: Turn the problem completely around. (What is the opportunity here?)
  • Paraphrase: Restate the problem using different words. (What is really the issue?)

Note: Access and view the multimedia presentation Problem Restatement for guidance in your work.

  • Conclusion: End your paper with 2-3 paragraphs, including the following items:
  • Final problem statement: Restate your problem in a final form and in one sentence.
  • Clarification of changes: Note whether or not the changes in your problem statement are based on the application of the restatement process. If your problem statement did change, justify why and how you changed it.
  • Newly discovered problem knowledge: State what you discovered through the problem restatement process that may require further investigation or research.

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