Hi, I need help with essay on Program Supervisor/Human Resource Traing Program. Paper must be at least 500 words. Please, no plagiarized work!
The issues for which employees are trained can be identified from areas such as communications, computer skills, customer service, diversity, ethics, human relations, quality initiatives, safety and sexual harassment (McNamara, 2007).
The three scenarios required a different strategic approach from the training program supervisor. The first scenario is a supervisor request for training to provide knowledge for five employees in a new technology. If this new technology is essential for the productivity of the employees the HR training supervisor should make this request a priority since the overall budget to allocate for this initiative is low due to the small group in need for the training. The second request involves customer service. Customer service is a value added proposition which builds value for a company. The manager’s claim should be taken very seriously and the training to resolve the problem should be classified as a top priority. The third request involves team spirit and extra curricular activities. The request comes from a very powerful player within the organization, the CEO, but regardless of that this request should not be classified as a priority. There are ways to attend the request after more important matters are dealt with.
2. Delivery: Identify the best method to conduct this training. Will the training be instructor led, self paced or a combination? Explain your answer. Focusing on delivery considerations, would you use the same methods and requirements for the positions directly above these jobs and the position directly subordinate to this job? Explain your answer.
The three different requests for training will be dealt in different manners. The new technology training request can be attended utilizing external sources. The training will be instructor based and led by either a physical instructor performing